Cultural Brokerage

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Calgary: 403-532-4565
Edmonton: 780-862-9172
“You guys are soooo efficient. Thank you so much.”
Wilmer R.


Our cultural brokers help clients understand and negotiate the cultural differences between Canadian culture and other cultures, for successful communication outcomes.

When a successful businessman from Edmonton wants to send some product samples to a team of potential stakeholders in Japan, should he/she follow a certain etiquette? Gift wrap the samples? When a female Social Services worker in Calgary needs to interview a Muslim family at their home and is accompanied by a male interpreter, should they both come in at the same time?

Often, lack of knowledge of cultural differences comprising etiquette, principles, and socio-religious values could have disastrous effects.  Words Without Borders offers cultural facilitation services either in the form of training or one-on-one on-site facilitation in business, legal, governmental, official and other contexts.  Our experts are not only bilingual, but they are also well-versed in the cultural norms, the dos and don’ts, and the protocols implicitly intertwined in any correspondence between different cultural groups.

Feel free to reach out to us if you have any questions:

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